REAL SOLUTIONS FOR YOUR Consumer Management Center
Q90 Consumer Management Suite is your total Consumer Management Center management software package. It is web-based, making it easy for you to use, and only requires an internet connection. No special computer hardware or servers are required to run the software or to save your consumers' information -- all your important information is stored on our secure servers. Built to be easy to use, with just a few clicks of a mouse, you can easily track time spent with consumers, add a new consumer to the Consumer Management Center's database, run customized and standardized reports, and much more!
Product Features
WEB-BASED
Because Q90 Consumer Management Suite is a web-based solution, you don't have to stress about managing databases. All your information is securely stored and backed up by us, for you! You and your staff don't have time to figure out how to be computer geniuses -- that's why we're here! All that is needed with Q90 Consumer Management Suite is computers with internet access. That's it. (and we won't hold it against you if you access the database in your pajamas!)
SECURITY
All information recorded through Q90 Consumer Management Suite is treated with the highest level of security. Sensitive data, such as passwords and Social Security Numbers, are encrypted during transfer from your Center to our servers via the internet. The Primary Server, located in a climate-controlled data center with biometric security, stores the data. Backups are performed automatically multiple times a day, so you’ll never have to worry about losing your database.
TIME TRACKING
With the Q90 Consumer Management Suite time tracking tool, your entire staff can log their daily time spent by program, administrative time, and with a consumer. Most importantly, you have access to customized time tracking reports that show your entire staff's time spent with consumers or their administrative time. Another solution that makes your life easier!
COMPLETE CONSUMER AND I&R DATABASES
Beyond tracking a consumer's basic personal information such as name, date of birth, address, etc., Q90 Consumer Management Suite allows you to write case notes about each consumer and track their goals, disabilities, and services used. Consumers can be searched for by first name, last name, city, phone number, etc. Safeguards are in place to ensure that duplicate entries don't occur and that crucial information for your federal reporting is included. You don't have to spend precious time figuring out why your numbers are incorrect!
ROBUST REPORTING
In addition to the Federal 704 Report, Q90 Consumer Management Suite includes a rich set of general reports, to allow you to check on the number of services requested and received, goals set or met, records opened or closed, etc. It also includes the ability to create your own custom spreadsheet, including any fields you need from consumer records. You'll never have to wonder which consumers are receiving what services, or how many new I&R records were opened last month!
FREE WHITE GLOVE SUPPORT AND TRAINING
Unlike many software companies that charge extra for inconsistent support, Q90 Consumer Management Suite offers white-glove support and training at no additional cost. Your entire staff can access live support from 8-5 MST, and we provide one-on-one training when you purchase the suite. Additionally, weekly training calls are held every Thursday at 1:00 PM MST for all users, free of charge.
DOCUMENT CENTER
The Document Center acts as a digital filing cabinet that multiple staff members can access, with the Director setting permissions for each user to add, delete, view, or have no access. Documents can be organized by topic and set to be viewed by specific staff based on user authority. This feature is particularly beneficial for Satellite Centers or off-site staff, as documents can be accessed anytime by authorized users.
PROGRAM REPORTS
Whether it's newsletters or community service activities, or any program in between, Q90 Consumer Management Suite can track it. Assign consumers to a given program on any particular date, all your reports will reflect that data. Find out how many people signed up for the Run, Walk and Roll; send letters to everyone who donated to the Older Blind Charity; You name it, we track it.
SO MUCH MORE
You're only getting a small taste of the wonderful things Q90 consumer Management can do for your center: unlimited, ongoing updates (no installing on your end), the ability to make the database your own, and our migration transition services. The list could keep going on, but there is really only one way to see it all for yourself: sign up for our free, no obligation trial!